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Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation - Management for Professionals Federico Rajola 2nd ed. 2013 edition
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Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation - Management for Professionals
Federico Rajola
An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance.
240 pages, 54 black & white illustrations, 14 black & white tables, biography
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | May 17, 2013 |
| ISBN13 | 9783642355530 |
| Publishers | Springer-Verlag Berlin and Heidelberg Gm |
| Pages | 181 |
| Dimensions | 153 × 242 × 16 mm · 453 g |
| Language | French |
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