Excellence in Managing Worldwide Customer Relationships - The Global Warrior Series - Thomas A. Cook - Books - Taylor & Francis Inc - 9781482226195 - November 8, 2016
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Thomas A. Cook
Excellence in Managing Worldwide Customer Relationships - The Global Warrior Series 1st edition

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This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.

384 pages, 170 black & white illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 8, 2016
ISBN13 9781482226195
Publishers Taylor & Francis Inc
Pages 364
Dimensions 241 × 165 × 26 mm   ·   718 g
Language English  

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