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Flexible Kundeninteraktionsprozesse Im Communication Center - Informationstechnologie Und Oekonomie Michael Zapf German edition
Flexible Kundeninteraktionsprozesse Im Communication Center - Informationstechnologie Und Oekonomie
Michael Zapf
Originally presented as the author's thesis--Universiteat Bayreuth, 2001.
223 pages, Illustrations, unspecified
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | September 9, 2003 |
| ISBN13 | 9783631515105 |
| Publishers | Peter Lang AG |
| Pages | 223 |
| Dimensions | 150 × 220 × 10 mm · 448 g (Weight (estimated)) |
| Language | German |
| Editor | Schader, Martin |
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