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Emotionale Ansteckung in technologiebasierten Serviceinteraktionen: Die Wirkung von Smileys auf die Emotionen der Kunden - Markenkommunikation und Beziehungsmarketing Katja Lohmann 1. Aufl. 2019 edition
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Emotionale Ansteckung in technologiebasierten Serviceinteraktionen: Die Wirkung von Smileys auf die Emotionen der Kunden - Markenkommunikation und Beziehungsmarketing
Katja Lohmann
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | July 11, 2019 |
| ISBN13 | 9783658271367 |
| Publishers | Springer Fachmedien Wiesbaden |
| Pages | 333 |
| Dimensions | 150 × 220 × 10 mm · 435 g |
| Language | German |
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