Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs - Martin Bergaus - Books - Springer - 9783658105402 - July 8, 2015
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Martin Bergaus
Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs 2015 edition

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Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation.

453 pages, 84 black & white illustrations, 38 black & white tables, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released July 8, 2015
ISBN13 9783658105402
Publishers Springer
Pages 453
Dimensions 148 × 210 × 28 mm   ·   644 g
Language French  

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