The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004 - IFLA Publications - - Books - De Gruyter - 9783598218453 - September 23, 2005
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The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004 - IFLA Publications

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Media Books     Hardcover Book   (Book with hard spine and cover)
Released September 23, 2005
ISBN13 9783598218453
Publishers De Gruyter
Pages 401
Dimensions 150 × 220 × 20 mm   ·   681 g
Language German  
Editor Ferreira, Sueli Mara Soares Pinto
Editor Savard, Rejean

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