Driving Service Productivity: Value-Creation Through Innovation - Management for Professionals -  - Books - Springer International Publishing AG - 9783319349121 - August 23, 2016
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Driving Service Productivity: Value-Creation Through Innovation - Management for Professionals Softcover reprint of the original 1st ed. 2014 edition

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In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be "productive", but it is far less clear what this exactly means.


240 pages, 25 black & white illustrations, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 23, 2016
ISBN13 9783319349121
Publishers Springer International Publishing AG
Pages 230
Dimensions 219 × 234 × 18 mm   ·   344 g
Language German  
Editor Bessant, John
Editor Lehmann, Claudia
Editor Moeslein, Kathrin M.

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