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AI and Analytics for Smart Cities and Service Systems: Proceedings of the 2021 INFORMS International Conference on Service Science - Lecture Notes in Operations Research 2021 edition
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AI and Analytics for Smart Cities and Service Systems: Proceedings of the 2021 INFORMS International Conference on Service Science - Lecture Notes in Operations Research
Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users’ utilitarian and socio-psychological needs alike.
406 pages, 94 Illustrations, color; 55 Illustrations, black and white; VII, 406 p. 149 illus., 94 il
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | November 12, 2021 |
| ISBN13 | 9783030902742 |
| Publishers | Springer Nature Switzerland AG |
| Pages | 406 |
| Dimensions | 150 × 220 × 20 mm · 757 g |
| Language | German |
| Editor | Chen, Weiwei |
| Editor | Lyons, Kelly |
| Editor | Qiu, Robin |
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