Yes! on Demand: How to Create Winning, Customized Library Service - Kathy L. Middleton - Books - ABC-CLIO - 9781440848537 - November 21, 2016
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Kathy L. Middleton
Yes! on Demand: How to Create Winning, Customized Library Service

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Borrowing winning techniques from the business world, this book examines ways you can make library service more personalized, focused, and solutions-oriented for your patrons. When it comes to delivering the quality, personalized service your patrons expect, the staff is the most important resource in the library.

123 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 21, 2016
ISBN13 9781440848537
Publishers ABC-CLIO
Pages 123
Dimensions 269 × 157 × 12 mm   ·   204 g
Language English  

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