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The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology Nawal K. Taneja New edition
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The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology
Nawal K. Taneja
Shows how information and technology can drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.
212 pages, includes 23 b&w illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | September 30, 2011 |
| ISBN13 | 9781409435020 |
| Publishers | Taylor & Francis Ltd |
| Pages | 268 |
| Dimensions | 242 × 168 × 23 mm · 654 g |
| Language | English |
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