The Forgotten Leg of Quality: Customer Service - Practical Quality of the Future - Stamatis, D. H. (President of Contemporary Consultants, MI, USA) - Books - Taylor & Francis Ltd - 9781041095392 - December 30, 2025
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Stamatis, D. H. (President of Contemporary Consultants, MI, USA)
The Forgotten Leg of Quality: Customer Service - Practical Quality of the Future

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This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 30, 2025
ISBN13 9781041095392
Publishers Taylor & Francis Ltd
Pages 320
Dimensions 150 × 220 × 20 mm   ·   810 g
Language English  

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