Fleet Services: Managing to Redefine Success - Tim King - Books - SAE International - 9780768081732 - August 1, 2015
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Tim King
Fleet Services: Managing to Redefine Success

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A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today's competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits.

236 pages, illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released August 1, 2015
ISBN13 9780768081732
Publishers SAE International
Pages 236
Dimensions 263 × 186 × 21 mm   ·   688 g

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