The Detailz In Retail - Markesha Grant Tatum - Books - Gem Publishing - 9780692688045 - April 6, 2016
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Markesha Grant Tatum
The Detailz In Retail

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The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations from the employees' perspective and learn to be more empathetic towards retail workers.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released April 6, 2016
ISBN13 9780692688045
Publishers Gem Publishing
Pages 168
Dimensions 127 × 203 × 10 mm   ·   185 g
Language English  

See all of Markesha Grant Tatum ( e.g. Paperback Book )