Process Management to Quality Improvement: The Way to Design, Document and Re-engineer Business Systems - Gary Born - Books - John Wiley & Sons Inc - 9780471942832 - October 21, 1994
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Gary Born
Process Management to Quality Improvement: The Way to Design, Document and Re-engineer Business Systems

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Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently.

304 pages, glossary

Media Books     Hardcover Book   (Book with hard spine and cover)
Released October 21, 1994
ISBN13 9780471942832
Publishers John Wiley & Sons Inc
Pages 304
Dimensions 255 × 191 × 23 mm   ·   792 g

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