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Modern Analysis of Customer Surveys: with Applications using R - Statistics in Practice Kenett, Ron S. (KPA Ltd., Israel)
Modern Analysis of Customer Surveys: with Applications using R - Statistics in Practice
Kenett, Ron S. (KPA Ltd., Israel)
Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a very simple way, without using models or statistical methods. Typical reports include descriptive statistics and basic graphical displays.
524 pages, Illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | January 6, 2012 |
| ISBN13 | 9780470971284 |
| Publishers | John Wiley & Sons Inc |
| Pages | 528 |
| Dimensions | 252 × 175 × 29 mm · 914 g |
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