Modern Analysis of Customer Surveys: with Applications using R - Statistics in Practice - Kenett, Ron S. (KPA Ltd., Israel) - Books - John Wiley & Sons Inc - 9780470971284 - January 6, 2012
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Modern Analysis of Customer Surveys: with Applications using R - Statistics in Practice

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Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a very simple way, without using models or statistical methods. Typical reports include descriptive statistics and basic graphical displays.


524 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released January 6, 2012
ISBN13 9780470971284
Publishers John Wiley & Sons Inc
Pages 528
Dimensions 252 × 175 × 29 mm   ·   914 g

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