Public Sector Transformation through E-Government: Experiences from Europe and North America - Routledge Studies in Innovation, Organizations and Technology -  - Books - Taylor & Francis Ltd - 9780415527378 - October 16, 2012
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Public Sector Transformation through E-Government: Experiences from Europe and North America - Routledge Studies in Innovation, Organizations and Technology 1st edition

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Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.

This book examines e-government?s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.


266 pages, 27 Halftones, black and white; 43 Tables, black and white; 70 Illustrations, black and wh

Media Books     Hardcover Book   (Book with hard spine and cover)
Released October 16, 2012
ISBN13 9780415527378
Publishers Taylor & Francis Ltd
Pages 280
Dimensions 159 × 233 × 20 mm   ·   546 g
Language English  
Editor Reddick, Christopher G. (The University of Texas, San Antonio, USA)
Editor Weerakkody, Vishanth

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