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SMACing the Bank: How to Use Social Media, Mobility, Analytics and Cloud Technologies to Transform the Business Processes of Banks and the Banking Experience Raghunathan, Balaji (Infosys, Bangalore, India) 1st edition
SMACing the Bank: How to Use Social Media, Mobility, Analytics and Cloud Technologies to Transform the Business Processes of Banks and the Banking Experience
Raghunathan, Balaji (Infosys, Bangalore, India)
This book provides a comprehensive practitioner's view of how SMAC (social, mobile, analytics, and cloud)technologies are impacting the entire banking "eco-system" as well as the key stakeholders, namely customers, employees and partners. The book also covers SMAC + aspects like AI, Machine Learning, chatbots, and RPA (Robotic Process Automation
322 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | September 30, 2020 |
| ISBN13 | 9780367657536 |
| Publishers | Taylor & Francis Ltd |
| Pages | 322 |
| Dimensions | 231 × 156 × 23 mm · 530 g |
| Language | English |