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Defining, Measuring and Managing Consumer Experiences - Routledge-Giappichelli Studies in Business and Management Annarita Sorrentino 1st edition
Defining, Measuring and Managing Consumer Experiences - Routledge-Giappichelli Studies in Business and Management
Annarita Sorrentino
This book offers a comprehensive overview of the challenges that marketing faces in understanding, managing and measuring the dynamics of modern consumer behaviours and successfully managing the customer experience.
106 pages, 18 Line drawings, black and white; 2 Halftones, black and white; 2 Tables, black and whit
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | October 1, 2020 |
| ISBN13 | 9780367479374 |
| Publishers | Taylor & Francis Ltd |
| Pages | 120 |
| Dimensions | 241 × 162 × 13 mm · 326 g |
| Language | English |
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