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Hospitality Management and Digital Transformation: Balancing Efficiency, Agility and Guest Experience in the Era of Disruption - Business and Digital Transformation Richard Busulwa 1st edition
Hospitality Management and Digital Transformation: Balancing Efficiency, Agility and Guest Experience in the Era of Disruption - Business and Digital Transformation
Richard Busulwa
Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.
176 pages, 7 Tables, black and white; 42 Illustrations, black and white
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | December 29, 2020 |
| ISBN13 | 9780367343521 |
| Publishers | Taylor & Francis Ltd |
| Pages | 242 |
| Dimensions | 245 × 175 × 27 mm · 468 g |
| Language | English |